Terms of Service

1. Acceptance of Terms

By accessing and using Vyndrr Movers platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Vyndrr Movers is a platform that connects customers with professional moving service providers. We facilitate:

• Registration and verification of moving service providers
• Booking and scheduling of moving services
• Payment processing between customers and service providers
• Customer support and dispute resolution

3. Mover Registration and Requirements

To offer services on our platform, movers must:

• Provide accurate and complete registration information
• Maintain valid business licenses and insurance where required
• Complete our verification process
• Maintain professional standards in service delivery
• Respond to booking requests in a timely manner

4. Payment Terms

Payment processing is handled through our secure platform:

• Service fees are collected from customers at booking
• Movers receive payment after successful service completion
• Platform commission rates are clearly disclosed
• Refunds are processed according to our refund policy

5. Liability and Insurance

Movers are responsible for maintaining appropriate insurance coverage and are liable for damages to customer property during service delivery. Vyndrr Movers acts as a platform facilitator and is not liable for damages caused by service providers.

6. Termination

We reserve the right to terminate or suspend accounts that violate these terms, engage in fraudulent activity, or fail to maintain service quality standards.

7. Contact Information

For questions about these Terms of Service, please contact us at:
Email: support@vyndrr.app
Phone: +254 700 000 000